Frequently asked questions
Is your question not listed? Then please contact our customer service.
When will my order be delivered?
Our custom products take approximately 5–7 business days to produce before shipping. Shipping times vary by region — domestic orders typically arrive within 3–7 business days and international orders within 7–15 business days.
Can I return my product?
We only replace or refund items if they arrive damaged or defective.
I would like to speak with the customer service. How can I get in touch?
You can email and call us. We are there for you 24/7, every day. You can message stryv24@gmail.com
What can I do if my item (or part of it) is damaged?
We work hard to deliver your items without damage. Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.
Do you ship internationally?
Yes, we ship worldwide.
Delivery times may vary depending on your country.
